Frequently Asked Questions
Find answers to common questions about our equestrian apparel and gear.
How do I determine my correct riding boot size?
We provide detailed size charts on every product page. We recommend measuring your calf width and height while wearing your usual riding breeches and socks for the most accurate fit.
Are your riding helmets safety certified?
Yes, all riding helmets sold at StateLineTack meet current ASTM/SEI safety standards to ensure maximum protection for riders.
How should I care for my leather tack and apparel?
We recommend cleaning leather items with a damp cloth and high-quality glycerin soap, followed by a leather conditioner to maintain suppleness and prevent cracking.
Do you offer customization for show apparel?
Select items offer embroidery and custom color options. Please check the specific product description or contact our team for bespoke requests.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email notification containing a tracking link to monitor your delivery status.
What if an item is out of stock?
You can sign up for 'Back in Stock' alerts on the product page. We will notify you via email as soon as the item is available for purchase again.